Travelling with pets is becoming more common across the UK, especially in urban areas like London and surrounding towns. Whether you’re heading to the vet, a dog-friendly park, or just out for a day trip, you might wonder: do taxis take dogs? The short answer is – it depends on the service, location, and the type of taxi you’re booking.
This guide explains everything you need to know about bringing your dog into a taxi in the UK, including what the law says, what different taxi providers allow, and how to ensure a stress-free journey for both you and your furry companion.
In the UK, licensed taxi drivers are legally required to carry assistance dogs (such as guide dogs or hearing dogs) free of charge and without discrimination, unless they have a medical exemption certificate. This is part of the Equality Act 2010, and applies to both black cabs and private hire vehicles.
However, when it comes to non-assistance dogs—like your family pet—the rules aren’t as strict. In these cases, it’s typically up to the driver’s discretion. Some may welcome pets, especially if notified in advance, while others may decline due to allergies, cleanliness, or space concerns.
Here’s a breakdown of how different types of taxi services handle dog passengers:
Black cabs are regulated and well-known for their spacious interiors, making them a practical option for dog owners. Many black cab drivers will allow dogs, especially if they’re clean, well-behaved, and on a lead or in a pet carrier.
If you’re unsure, it’s wise to check before flagging one down. Better yet, learn how to book a black cab in London using our official app, where you can request a pet-friendly driver in advance.
Companies like Uber, Bolt, and Addison Lee operate with private hire rules. While assistance dogs must be accepted, non-assistance pets depend on the driver. Most booking apps allow you to contact the driver ahead of time to ask if they’re happy to take your dog.
Many local operators in towns around London—such as Chertsey, Guildford, or Kingston—may be more flexible, especially if you’re a regular customer. Some even offer pet-friendly taxi services as a speciality.
To increase your chances of a stress-free journey, here are some practical tips to follow before and during your taxi trip:
Before hopping into a taxi with your pup, it helps to be prepared. Here’s a handy checklist of items that can make the journey easier and more comfortable:
Packing these essentials can help ensure a positive experience for both you and the driver.
Yes! If you regularly need to travel with your dog or other pets, you might want to consider using a dedicated pet taxi service. These businesses specialise in transporting animals comfortably and safely.
Most pet taxi services offer:
Popular in cities like London and increasingly available across Surrey and the South East, pet taxis are ideal for pet owners who need a reliable solution.
When travelling with your dog, make sure you also understand how payment works. One common query is: do taxis take card in the UK?
The good news is that all licensed black cabs in London are required to accept card payments, including contactless and mobile options like Apple Pay. Most private hire vehicles and app-based taxi services also offer secure in-app payment systems.
If you’re using a local cab firm, it’s best to check when booking—some still operate as cash-only services.
So, do taxis take dogs? Yes—but it depends on the type of taxi, the driver, and how well-prepared you are. With a bit of planning, clear communication, and respectful behaviour, you can make your dog’s taxi journey smooth and enjoyable.
Whether you’re navigating the streets of central London or heading home in a quieter Surrey suburb, knowing your options and responsibilities makes all the difference. And if in doubt, pet taxi services are always a great alternative.
Safe travels—for both you and your four-legged friend!
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